We offer a range of postal services to send, collect and return items, including regular sender services. If you have a question about a government service or policy, you should contact the relevant government organisation directly. You will need to upload a photo of the young person’s passport as part of the validation process. If you still cannot download the app your phone may not be compatible – it needs to be Android or iOS and have Near Field Communication compatibility – the same function you use for contactless payment with your phone.

If you’ve applied for a new card and your application has now been processed but you’ve not received it yet , then you may not have free bus travel available to download via the app. If you don’t have proofs such as a passport or driving licence, you can apply directly to your local council. You should … Read More