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The web site can be a bit complicated when attempting to match prices since American Express doesn’t embrace all taxes and costs in the value displayed (while some hotel websites do). Unlike stays booked through The Hotel Collection, stays by way of American Express Fine Hotels and Resorts rely as “qualifying charges” for hotel loyalty applications. That means when you’re staying at a hotel that’s a part of a loyalty program, you’ll be able to earn points and receive the relevant benefits should you hold elite status. As with The Hotel Collection, if you book instantly with the hotel or via a unique travel company or portal, you received’t be able to declare FHR benefits even when it’s a collaborating hotel. The Fine Hotels and Resorts program is exclusive to Amex Platinum cardholders (private or business), in addition to those with the invitation-only Centurion Card.

American Express Travel has very helpful customer service assets. If you could have any problems with your journey (like a canceled flight), you can call an agent who can help solve the issue. When you use this system, American Express connects you with a journey skilled who may help you intend an itinerary based mostly around your desired destination.

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Fees range based mostly on location, size of the trip, and details of the itinerary. Those with the Amex Platinum card have special entry to the Cruise Privileges Program.

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Like the Fine Hotels and Resorts program, that is solely available on particular cruises, although it’s extra limited than FHR. On the search outcomes web page, you might notice a tab labeled “Special Offers.” Those offers are typically onboard credits, however can also embody reductions or other special features. If you aren’t committed to a particular cruise line, these are often price exploring. Similar to The Hotel Collection, rates booked by way of American Express Travel aren’t eligible for elite advantages or hotel loyalty factors.

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American Express Travel runs a second hotel program called Fine Hotels and Resorts (FHR). It can be a little bit confusing since it seems like it will overlap with the Hotel Collection, but that’s not the case. Typically, you won’t earn points via a hotel loyalty program when you book via a 3rd party, and this consists of the American Express Travel portal. The excellent news is that these benefits can be found for up to 3 rooms per keep. So if you book three rooms for relations, you’ll get a complete hotel service credit score of up to $300.